Position title

Receptionist

Description

The primary purpose of your job position as a RECEPTIONIST is to perform reception duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor.

Pay based upon experience

Responsibilities

Receive and follow reception schedule/instructions from your supervisor as outlined in our established policies and procedures.
Monitor the front entrance for all visitors and residents entering and exiting for the security and safety of the facility.
Operate telephone/paging system as required.
Answer telephone, determine nature of call and appropriately relay information within the facility.
Receive inquiries regarding residents and handle/relay call appropriately.
Maintain a current file of patients, emergency phone numbers of key personnel, and department extensions.
Receive requests from within the facility and locate personnel through telephone/paging system.
Prepare resident admission/discharge/transfer forms using computer and/or typewriter.
Give directions/information to visitors, patients, sales representative, etc.
Report suspicious persons/information to supervisor immediately.
Ensure visitors abide by existing rules.
Follow all established safety procedures and precautions when operating office equipment.
Report equipment malfunctions or breakdowns immediately.
Maintain copy room by keeping the room in order and keeping the copy, fax and mail machines operational.
Ensure that the Gift Shop is adequately stocked.
Maintain confidentiality of all pertinent resident care information to assure resident rights are protected.
Treat residents with respect at all times.
Assure that resident rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints, are followed.
Develop and maintain a good working rapport with inter-departmental personnel and other departments within the facility.
Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the department.
Serve on various committees of the facility as required by current regulations and as appointed by the Office Manager or facility Administrator.
Report all incidents/accidents immediately.
Report all unsafe/hazardous conditions/equipment immediately.
Attend and participate in employee in-services as directed.
Follow resident rights policies at all times.
Comply with the safety regulations and safety policies of the facility.
Attend and complete the annual Mandatory In-Service and Dementia Trainings.
Other duties as designated by the Office Manager and/or Administrative staff.

Qualifications

Must possess, as a minimum, a High School Diploma.

Job Benefits

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid sick time
Paid time off
Referral program
Tuition reimbursement
Vision insurance